CASTATUS CRISIS MANAGER

Emergency Mass Notification System for Crisis Management

Castatus Crisis Manager is a cloud-based mass notification system and emergency notification software that helps organizations communicate instantly during emergencies. Send alerts via SMS, voice calls, mobile push notifications, and email while tracking safety responses in real time.

Castatus Crisis Manager

Use Castatus to create and deliver mass notifications to your staff.

Access Anywhere

Access Castatus from anywhere using any smart device (phone, tablet, laptop, desktop).

Two-way Messaging

We don't just send out your communication. We improve your overall communications with two-way messaging from multiple channels.

Security

We safeguard your data as though it is our own. Castatus is SOC 2 Type 2 compliant and protects your data with industry-standard encryption, including SSL/TLS for data in transit. Learn more.

Reporting

Make use of robust real-time reporting to understand the interaction and status of your people.

Polls

Add polls to your communications to understand the safety and needs of your people during times of crisis.

Documents

Include operational, disaster recovery or other documents to your communications to only those that need the additional information.

Reach everyone in seconds

Emergency Mass Notification System

Create both emergency and non-emergency notifications from scratch or from your pre-planned templates. You never know when you will need to send an important notification, or where you will be when you need to send it. With Castatus you don't need to worry since access is always available via desktop, tablet, laptop or mobile device.

Cast Template

One-Touch Launch

For many emergencies you need to get the word out as quickly as possible. With the Castatus Crisis Manager app you can send casts with just a single touch.

The Castatus Crisis Manager app delivers native access to key crisis-management features, while also providing fast access to the full Castatus Crisis Manager SaaS platform.

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Castatus Crisis Manager
Critical Alerts

Critical Alerts

There are times when we either silence our phones or turn on a ‘Do not disturb' setting. While this temporarily blocks unwanted interruptions, it also blocks critical notifications that you would have otherwise been alerted for.

Castatus Crisis Manager allows you to enable Critical Alerts which provides "AMBER Alert-like" alerting for Castatus critical notifications. This means that even if your phone has been silenced or has been set to 'Do not disturb' you will still be notified with unique audible alerts. To further ensure that you notice these alerts, any critical notifications that bypassed your device hardware settings (silence, do not disturb) must also be cleared manually and will not disappear on the lock screen as other less critical notifications do.

Account for everyone

Inbox with SAFESTATUS

Know who is safe and who is not in real-time

Contacts can advise whether they are Safe or Not Safe from any cast they receive whether it is through the SAFESTATUS® application, voice, SMS, email, etc. Having this information in real-time allows you to prioritize and focus on those that need assistance the most.

Geofence Targeting

Sending a targeted message to those in a particular geographical area can be lifesaving during an emergency. Geofencing allows you to create one or multiple geographical areas on a map to send targeted messages to those within that area.

In addition to filtering by geographical area, you may also filter by poll answers. For example, after employees answer a poll stating what extra resources they have, a targeted message could be sent to those who have extra first aid kits that are currently located in an area where others need assistance.

Geofence Targeting

Always-Current Contact Data

Your alerts are only as reliable as your contact list. Sync daily with Active Directory or auto-import a CSV over secure SFTP: no manual uploads, no stale numbers.

Explore Integrations →

Visitors Included

Castatus Visitor Manager integrates with Crisis Manager so visitors receive emergency notifications and respond with their safety status alongside employees.

Explore Visitor Manager →

Built-in intelligence

Weather & Hazard Alerts

Most emergency tools wait for you to react. Castatus Crisis Manager watches for you, continuously monitoring weather and hazard feeds across the country and alerting you the moment a threat reaches one of your locations, so you can act before it becomes a crisis.

The alert itself tells you which of your locations are impacted (so you know the instant you receive it) and you can launch a Cast with the touch of a button to notify the right people in seconds.

Explore Weather & Hazard Alerts →

Castatus Weather & Hazard Alerts

Proactive Monitoring

Set your alert criteria once. Castatus continuously scans national hazard feeds and notifies you automatically when something threatens your locations. No manual checking required.

Location-Aware

Alerts are matched to your actual sites by county and ZIP, so you only hear about events that affect your people and places, not noise from across the country.

Nationwide Coverage

Castatus continuously pulls from multiple authoritative national feeds (including the National Weather Service, National Hurricane Center, USGS, NOAA, EPA, FEMA and the CDC), consolidating ten hazard categories into a single stream.

Set Your Threshold

Choose the urgency floor (from Notice all the way up to Emergency) and the hazard types that matter to you. You decide what is worth an alert.

Mobile Push & Map

Get a push notification on the Castatus Crisis Manager mobile app that names the impacted locations, and tap straight through to view the alert details and see exactly where it is happening on the map.

You Stay In Control

Castatus never auto-broadcasts to your people. You review each alert and decide whether to launch a Cast, keeping every outbound message intentional.

Nationwide monitoring across ten hazard categories

Severe Weather

Tropical Storms

Earthquakes

Tsunami

Wildfires

Volcanoes

Air Quality

Power Outages

Active Threats

Health Alerts

Centralized Inbox

It is extremely important that your Mass Notification System can not only send communications but provide a management system for two-way communications. When communicating critical events it is common that individuals will have questions, and will naturally want to respond to your messages. Being able to manage who has been responded to and who hasn't and sharing that responsibility with other staff in real-time can make all the difference in getting through the event successfully and with as little impact as possible. At the heart of Castatus is the Castatus Crisis Manager Inbox which provides a truly unique and powerful management system for two-way communications.

Castatus Crisis Manager Inbox

Critical events and emergencies can happen at any time, and many times there can be several different emergencies going on at the same time. That is why we designed the entire Castatus solution to be able to manage multiple events, and quickly navigate between priorities.

SAFESTATUS

Know who is Safe, Not Safe or who you haven't heard from. View all contacts, or filter by only those that you sent a cast to.

COMMUNICATIONS

All incoming/outgoing communications are viewable by channel and by contact.

EVENTS

All posts can be edited, deleted or approved by your moderators for real-time inclusion in live event feeds.

MULTI-ADMIN SUPPORT

Seeing who is communicating with a contact or closing out a request are visible to all admins in real-time allowing multiple people to manage the Inbox at the same time.

AUTOMATIC PRIORITIZATION

Incoming messages are automatically prioritized with existing messages allowing the oldest messages to be worked on first.

COMMUNICATION STATUS

Messages are automatically colored to provide a visual status so at a glance you know which messages have been responded to versus those that haven't.

GROUP CHAT / TEXT

Group chat/text allows you to type and send a message to multiple contacts at the same time.

MAP LOCATIONS

A location of a contact can be viewed on a map individually or with all other contacts.

PUSH NETWORK

New messages and actions taken within the Inbox are viewable via a powerful push network that eliminates the need for page refreshes saving valuable time.

NO TIMEOUT / MONITORING

Help requests, reported incidents and other messages can be sent any time of the day. For this reason, we designed the Inbox to be visible 24/7 without session timeouts.

LAST LOCATION / SAFESTATUS

Having the latest information during a crisis can be critical to making decisions. Contact records contain last known location and last SAFESTATUS® update.

INBOX NOTIFICATIONS

Admins can enable or disable being notified via text message and mobile push of critical notifications such as new help requests and new incidents.

AI Inbox Triage with CASTA, built into Castatus Crisis Manager

During an emergency, crisis teams can receive a steady stream of messages making it difficult to triage under pressure, and every moment spent sorting slows response.

AI Inbox Triage solves this. CASTA does the reading.

Using advanced AI language modeling, CASTA (the Castatus AI Smart Task Assistant) reviews every message in Crisis Manager, identifies the top three urgent issues, and groups related reports into clear, actionable themes.

Meet CASTA
AI Inbox Triage Topics
AI Inbox Triage People
Instant Situational Awareness

CASTA quickly reviews all incoming communications to:

Identify the three most urgent issues

Group related messages across individuals

Highlight themes such as injuries, outages, or safety hazards

Give crisis leaders clarity in seconds

This transforms scattered updates into a focused, intelligence-driven snapshot of what’s happening across your organization.

Actionable Intelligence, Delivered Immediately

Once CASTA identifies the issues, teams can:

See everyone tied to each issue

Send one targeted response per category

Deliver replies through each person’s original channel

Reduce manual, one-to-one follow-ups

The result: faster communication, clearer priorities, and a more effective emergency response.

Enrich every cast

Polls

Polls

Add a Poll to any Cast to gather immediate feedback from your targeted audience. Polling can be a game-changer in almost any scenario, whether it is conducting COVID wellness-checks, looking to cover a work shift last minute, or polling to identify who can help with critical resources.

Polls provide the most value when you are able to use the results to aid in decision making, or you are able to take action based on the information. That is why we made the Castatus polling results ineractive. Quickly know and view the overall response, drill-down to view specific results, view who responded and their GPS location, or even communicate further for additional follow up.

Forms

A cast reaches everyone in seconds across email, text, mobile push, and desktop alerts. Share a Castatus Forms link in it and instead of a hundred free-text replies you get structured answers you can filter, chart, and export.

Every response records which cast it came from automatically, and multi-page forms save as people go, so someone interrupted mid-answer can pick up where they left off.

Learn More About Forms
Adding a form to a cast in Crisis Manager

Document Library

Important company documents including disaster recovery, employee procedures or literally any document that may be needed during a crisis can be uploaded to the Document Library within Castatus Crisis Manager.

Once uploaded, viewing rights can be applied to allow everyone to see the document within SAFESTATUS® or only specific individuals based on their role within the organization.

Document Viewing Rights

Anywhere, on any device

Responsive Design

Our responsive design allows Casts to be sent from the Castatus Crisis Manager using any desktop, tablet, laptop or mobile device.

CASTATUS® offers a wide spectrum of features to streamline and power your mass notifications.

Take a closer look at our features available, how our solution is different, and how we help you be better prepared for when a crisis occurs.

Castatus Feature Guide
FAQ

Still have questions?
We can help.

Quick answers about Castatus Crisis Manager and emergency notifications.

A mass notification system allows organizations to quickly send important messages to large groups. Castatus Crisis Manager delivers alerts across multiple channels so staff receive critical information wherever they are.
An emergency notification system delivers urgent alerts during incidents. Castatus allows you to send notifications and collect safety responses in real time.
Mass notification includes routine and emergency communications, while emergency notifications focus on critical, time-sensitive events. Castatus supports both, ensuring you can communicate effectively in any situation.
Look for fast delivery, mobile access, reporting, and targeting. Castatus goes further by allowing you to push internal response plans, operational procedures, and critical documents to specific roles during an event, ensuring your team not only receives alerts, but also the exact guidance they need to take action immediately.
They help share instructions quickly and allow organizations to coordinate response efforts. Having a reliable emergency notification system also builds employee confidence and reinforces your organization's credibility by demonstrating preparedness and leadership during a crisis.
Castatus allows alerts to be sent from desktop or mobile devices using the Castatus Crisis Manager app, while tracking responses in real time through built-in two-way communications.
Castatus Crisis Manager can be used for a wide range of situations, from routine events like weather closures, delayed openings, and operational updates to critical emergencies such as evacuations, active threat situations, fires, medical incidents, earthquakes, and security events. Castatus also supports managing multiple incidents at the same time (for example, an earthquake that triggers a gas leak), allowing you to keep communications organized, targeted, and specific to each event.
Yes. Castatus allows you to target one location, multiple locations, or your entire organization. Castatus mirrors your organizational hierarchy, allowing you to send alerts to specific groups such as managers, branch managers, staff, or visitors. Castatus also includes a powerful user rights and permissions module, enabling you to empower managers to communicate with their teams while maintaining centralized control. This ensures messaging remains consistent and allows risk, compliance, or executive teams to stay involved in critical communications.
Organizations of all sizes can benefit from a mass notification system. Whether you operate a corporate office, bank, credit union, healthcare facility, manufacturing plant, school, or distributed workforce, the ability to communicate quickly during unexpected events is critical. Emergencies, disruptions, and security incidents can happen to any organization. Being prepared means more than just creating procedures. It requires having the tools to instantly communicate those procedures when it matters most. Castatus helps ensure your people can receive critical instructions, access important documentation, and stay informed so your organization can respond quickly, confidently, and effectively.
Castatus supports virtually any type of alert, including emergency notifications, safety instructions, operational updates, weather closures, security incidents, and business continuity communications. There is no limit to the types of messages you can send, ensuring your organization is always prepared to communicate clearly and confidently. Notifications can be delivered simultaneously across multiple channels, including SMS text messaging, mobile push notifications through the SAFESTATUS® app, voice calls using text-to-speech or your own recorded voice, email, desktop alerts, and even social channels if needed. This multi-channel approach ensures your message reaches your people quickly—wherever they are—using the communication methods most likely to get their attention and enable rapid response.
Mass notifications allow organizations to quickly send critical instructions such as evacuation orders, shelter-in-place guidance, or safety updates. With Castatus Crisis Manager, recipients can also respond with their safety status or request help, giving you real-time visibility into who is safe and who may need assistance. This enables faster decision-making, targeted follow-up communication, and more effective coordination during emergencies.
Yes. Castatus Crisis Manager allows you to include polls in any communication. Polls can be used for a wide variety of reasons such as confirming is someone has safely reached an evacuation site or still in transit. Castatus polls are extremely valuable for resource coordination during major incidents. For example, you can quickly identify who has critical supplies such as batteries, medical kits, food, or water—and who needs them. Castatus provides interactive reporting so you can see exactly how each person responded and where they are located, helping you connect those in need with those who can help. This capability becomes especially important during large-scale events when your organization may need to rely on internal coordination while external emergency services are overwhelmed.
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