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CASTATUS DELIVERIES

Mailroom Package Tracking and Delivery Management Software

Powered by AI and OCR technology, Castatus Deliveries automatically matches packages, handwritten or typed, to recipients and sends real-time notifications with automated pickup reminders.

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Employee scanning a package with the Castatus Deliveries app, which shows the matched recipient, pickup station and Amazon tracking number

Save time, streamline operations, and keep your mailroom organized.

How package tracking works in your office

From the loading dock to the employee's hands in four steps.

1. SCAN

Scan the package label with the Castatus Deliveries app on a phone or tablet.

2. MATCH

AI reads the label, handwritten or typed, and matches it to the right employee. The carrier and tracking number are picked up too.

3. NOTIFY

The employee is told their package is ready, with automatic reminders until they collect it.

4. PICK UP

The employee confirms pickup at the station tablet, with an optional signature, and the delivery log updates.

Mobile scanning

Castatus Deliveries uses the camera on your mobile device to quickly match the name on the package label to an employee.

AI Recipient Recognition

Castatus Deliveries uses a combination of AI and character recognition to quickly match recipients to employees in your organization.

Carrier Detection

Automatic detection of UPS, FedEx, USPS, DHL and Amazon labels and their tracking numbers.

Pickup Station

Employees confirm pickup on a self-service tablet app, with an optional signature.

Package Notifications

Automatically notify employees by text, email, mobile push, Desktop Alerts, Teams, Slack or Zoom when a delivery is ready for pickup.

Automatic Reminders

Configure the reminder interval, and Castatus Deliveries will keep sending reminder notifications until the employee picks up their package.

Analytics and Reports

Identify trends to improve operations and scale your mailroom delivery process.

Digital Delivery Log

The Deliveries Dashboard displays the number of scanned packages, the date/time packages were picked up, as well as any unclaimed packages.

User Rights

Control who can use the app and which mailrooms and pickup stations each person can access.

Match packages with recipients in seconds

Install the Castatus Deliveries app on a phone or tablet and scan package labels, whether handwritten or typed. A combination of AI and character recognition identifies the recipient in your organization, logs the delivery and notifies the employee. The carrier and tracking number are captured for UPS, FedEx, USPS, DHL and Amazon packages.

Phone scanning a package label while the Deliveries app confirms the recipient and offers to send them a notification
Castatus Deliveries Notifications

A package notification system on the channels you already use

As soon as a package is scanned, the recipient is notified on the channels you choose in your company settings: email, text, SAFESTATUS® mobile push, Desktop Alerts, Microsoft Teams, Slack or Zoom. If the package isn't picked up, reminders go out automatically until it is.

Pickup stations for every mailroom

Employees pick up the packages they've been notified about at a tablet station and mark them as received. Turn on signature capture when you need a record of who collected each package. Run as many mailrooms and pickup stations as you need.

Castatus Deliveries Pickup Station
Castatus Deliveries Signature Pickup
FAQ

Common questions

Mailroom management software logs incoming packages, tells each recipient their package has arrived, and tracks when it's picked up. Castatus Deliveries does this with a mobile app that scans the label, AI that matches the package to an employee, and a pickup station tablet where employees confirm they've collected it.
Castatus Deliveries detects UPS, FedEx, USPS, DHL and Amazon labels, along with the tracking number.
Yes. Castatus Deliveries uses AI and character recognition to read both handwritten and typed labels and match the name to an employee.
Employees are notified on the channels you choose in your company settings: email, text, SAFESTATUS® mobile push, Desktop Alerts, Microsoft Teams, Slack or Zoom. If a package isn't picked up, Castatus Deliveries sends reminders automatically.
Yes. You can run several mailrooms and pickup stations, and user rights control which stations each person can access.
No. Signature capture is optional. Turn it on when you need a record of who picked up each package.
No. Castatus Deliveries is built for incoming packages: logging them, notifying the recipient and tracking pickup.
Yes. Castatus Deliveries uses the same employee directory as the rest of Castatus Cloud, kept current with a daily sync from Active Directory or a daily CSV import over SFTP.
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