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SAFESTATUS

Workplace Employee Safety and Emergency Communication App

SAFESTATUS® is the employee safety app in CASTATUS®. It puts emergency alerts, safety check-ins and a way to call for help in one easy-to-use mobile app.

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SAFESTATUS app home screen with the Are you safe question, Request Help and Report Incident buttons, and live event updates

SAFESTATUS® enables you to communicate with your employees during emergencies and other critical events.

How the SAFESTATUS® workplace safety app works

An emergency communication app for employees, from the first alert to the all-clear.

1. RECEIVE

Alerts arrive by push notification, and every critical alert asks one question: are you safe?

2. RESPOND

Employees answer Safe or Not Safe with one tap, and their location comes with it.

3. ASK FOR HELP

Anyone can request help or report an incident, with a photo or video if it helps explain what's happening.

4. STAY INFORMED

Live event feeds, company documents and chat keep everyone up to date until it's over.

An employee safety app with help one tap away

At any time if your employee is faced with an emergency, they can request help using SAFESTATUS®. In addition to a GPS location all help requests can optionally include comments, and a picture or a video to help convey the nature of the request.

Employees tap the Request Help button on the home screen or from other screens in SAFESTATUS®, 24 hours a day.

Help requests are instantly sent to the Castatus Crisis Manager Inbox and a real-time notification is sent to your first responders. Additionally, the help request, including the employee's current location, can be sent to emergency contacts setup within SAFESTATUS®. By default, a confirmation prompts the user to call 911 from their phone.

Requesting help in the SAFESTATUS app with a countdown, 911 confirmation, and emergency contact notification
Setting up a B2 Smart Badge in the SAFESTATUS app

Add a B2 Smart Badge

The B2 Smart Badge pairs to an employee's phone over Bluetooth and, under normal conditions, works with the phone locked and in a pocket. If an employee is in immediate danger they can signal for help with one touch of the enlarged panic button discreetly located on the back of the badge.

SAFESTATUS® walks each employee through pairing their badge, and only takes a few moments to complete.

The B2 Smart Badge features IP66 waterproofing and a high-capacity battery that lasts up to four years depending on use, making it well suited to demanding environments. Battery life, environmental rating, range, and accuracy are estimates. Actual results vary by usage and conditions. A press is delivered to the Castatus Crisis Manager Inbox with the employee's GPS location, exactly like a help request made from the app.

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Report Incidents

Emergencies can happen anytime and anywhere. With SAFESTATUS®, any employee who witnesses an incident can warn others quickly.

As with requesting help, your employee's GPS location will be submitted when reporting an incident along with any optional comments, picture or video.

Like help requests, any reported incident is sent directly to the Castatus Crisis Manager Inbox and notification is sent to your first responders. Notifying emergency contacts and calling 911 are optional.

Reporting an incident in the SAFESTATUS app
Three SAFESTATUS screens: posting a video to an earthquake event, the event feed with comments, and a map of the reported incident

View and Post to Live Event Feeds

Employees are notified of live events on the SAFESTATUS® home page or by receiving a communication sent with Castatus.

Employees can see how close they are to an event by reviewing the location of the event on their map.

Updates from their organization as well as from all other employees are centrally located in a Live Event Feed. Employees can comment on other posts or submit their own posts for others to view including comments and a picture or video.

Find Out Who Is Safe

When something happens the first question is always the same. Is everyone okay? Every critical Cast you send carries that question with it, and employees answer Safe or Not Safe with one tap. There is nothing separate for you to send.

A first answer is rarely the last word. Situations change, and an employee can update their status at any point afterward. Anyone who is not okay can share details about what is happening, so your responders understand what they are walking into before they arrive.

Responses roll up in Castatus Crisis Manager, our crisis management software, as they come in. You can see who is Safe, who is Not Safe, and who you have not heard from yet, along with their last known location and last SAFESTATUS® update.

The SAFESTATUS home screen asking Are you safe with Yes and No buttons

Not Every Risk Is on the Schedule

Some risks you can see coming, like opening a branch before anyone else arrives or walking into a residence for a home visit. Others give no warning at all. SAFESIGNAL® can be added to extend the reach of SAFESTATUS® for both.

Explore SafeSignal

CASTATUS® gives your team one platform for the whole workday: the productivity tools they use every day and the mass notifications you hope they never need.

The Castatus Cloud Feature Guide walks through all modules, from visitor check-in and deliveries to crisis manager and employee safety status, and shows how one login and one contact list help keep your people safe and informed.

Castatus Cloud Feature Guide
SafeStatus Emergency Contacts

Emergency contacts and team chat in one app

Employees can list up to ten personal emergency contacts that can be notified when requesting help or reporting an incident. Optional pertinent medical information can be provided to assist emergency services personnel in the event of an emergency.

Additionally, an employee can chat with peers or their organization at any time using SAFESTATUS®. Employees can search a company directory or lookup contact information to communicate using other channels.

Documents

Your company documents are always available in SAFESTATUS®, based on the rights you set in Castatus Crisis Manager. Documents can also go out with any message and are sent by role, so a manager gets the procedures they're responsible for during an emergency. Your plans reach the people who need them, right when they need them.

SAFESTATUS Documents
FAQ

Common questions

An employee safety app lets employees get emergency alerts, report whether they're safe and call for help from their phone. SAFESTATUS® is the workplace safety app in Castatus: employees answer Safe or Not Safe, request help, report incidents and follow live updates, and every response goes straight to your team in Castatus Crisis Manager.
Yes. SAFESTATUS® comes with your Castatus Crisis Manager license, and employees download it free from the App Store or Google Play.
SAFESTATUS® works on any iOS or Android device.
No. SAFESTATUS® only shares an employee's location when location services are on and they take an action, such as reporting their safety status, requesting help, reporting an incident or answering a chat. Even if location access is set to always, SAFESTATUS doesn't track employees in the background. We recommend setting location access to While Using the App.
They still get alerts by text, voice call and email, and they can report Safe or Not Safe on any of those channels. The only difference is that their location isn't included.
Yes. Situations change, so an employee can update their status at any time, and anyone who isn't okay can share details about what's happening.
SAFESTATUS® doesn't call 911 for employees, and Castatus isn't a dispatch or alarm monitoring service. What it does is get help moving fast. When an employee requests help, the app asks them to confirm a 911 call or cancel it. At the same time, the request goes straight to your admins in the Castatus Crisis Manager Inbox with the employee's details and location, and their emergency contacts can be notified too. Your admins can message the employee to let them know help is coming, call police, fire or medical services for them, and set the request to Open, Investigating, Dispatched or Cancelled so every admin knows where it stands.
Yes. The B2 Smart Badge pairs with SAFESTATUS® over Bluetooth, and a press of its panic button does exactly what tapping Request Help in the app does, even with the phone locked in a pocket. The request arrives in the Castatus Crisis Manager Inbox with the employee's location and shows that it came from the badge. Your admins respond the same way: contact the employee, send police or medical help if it's needed, and update the request's status so the rest of the team knows what's happening.

Part of Castatus Cloud. See plans and pricing

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SAFESTATUS® and the B2 Smart Badge are not an emergency dispatch, alarm monitoring, or medical alert service and are not a substitute for calling 911. Castatus does not monitor alerts or dispatch responders. The badge is not a medical device and does not detect falls, injuries, or medical conditions. B2 Smart Badge is manufactured by MOKO Technology Limited.