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Built around safety and communicating during critical events and delivering value every day, crisis or calm.
Take a closer look at how our solution is different, and how we deliver consistent value, regardless of the situation.
The safety-first visitor solution for modern workplaces.
The Castatus Visitor Manager app is available for tablets running iOS or Android, and is configured and maintained via a cloud-based application.
Alert Visitors
Automatically send emergency messages alerting any current visitors that there is a critical situation.
Touchless Check-In
Enable touchless check-in option via QR code to allow visitors to check in using their own personal mobile device (no app required).
Safety Status
Visitors can reply to a critical notification with their safety status allowing visibility of which visitors are safe or in need.
Text Confirmation
Customize a confirmation text message that can be sent to visitors after checking in.
Notify Staff
Automatically notify staff via text, email, desktop alert, MS Teams or Slack when a visitor checks in to see them.
Form Customization
Customize your check-in form with logo, page color, data entry field colors, headings, introductions and more.
Capture Visitor Photo
Provide visitors an option to take a selfie during check in to help identify them during their visit.
Check In Restrictions
Visitor stations can be configured to restrict or allow staff to check in.
Reporting of Visits
Visits are reported on by facility or individual stations within a facility.
Scan IDs
Capture government-issued IDs during check-ins. Enhance security, and ensure compliance by verifying every visitor’s identity.
Two-Way Text
Easily send and receive text messages with visitors. Keep everyone informed in real time without phone calls or delays.
Print Badges
Automatically print badges with names, photos, and visit details at check-in. Improve security and make a great first impression.
Pre-Register
Invite visitors online or through the MS Outlook add-in. They’ll receive a branded email to pre-register and a personalized QR code upon completion—making every check-in fast, secure, and effortless.
Trusted Visitor Pass™
Approve trusted visitors such as key vendors or partners and issue them a Trusted Visitor Pass™ (Apple or Google Wallet). Visitors simply scan their digital pass to check in instantly, saving time and streamlining every visit.
Decline Visit
Allow employees to decline visits from any notification. Visitors are automatically informed you’re unavailable and instructed to schedule an appointment.
While some organizations have ways to communicate with visitors that are on site, most do not have the ability to communicate with visitors quickly using their mass notification software. For example, if there is a fire at headquarters you quickly alert staff, but most organizations would not be able to quickly communicate with visitors, leaving them at higher risk. With Castatus, the process is streamlined by temporarily adding visitors to your emergency communications to staff. Visitors can communicate their safety status, and you can react quickly and efficiently to them.
The Castatus Visitor Manager allows receptionists to check in visitors, or visitors may check themselves in. Using the self-check-in feature, visitors can register themselves at a kiosk. If visitors prefer not to touch the kiosk, they can scan a QR code on the kiosk to register themselves on their own mobile device.
Seamlessly integrate the robust capabilities of Castatus Visitor Manager with our Microsoft Outlook Add-In. Your staff can now effortlessly create meetings and send guest pre-registration emails—without needing to log in to Castatus separately. Simply schedule a meeting as usual in Outlook, click the Castatus Visitor Manager icon in the toolbar, and follow a few quick steps to complete the process.
Key Benefits:
Approve frequent or high-value visitors such as key vendors or business partners and issue them a Trusted Visitor Pass™ for Apple or Google Wallet. With a quick scan of their digital pass, they can check in instantly—no forms, no delays. It’s a modern, secure, and friction-free way to welcome trusted guests while keeping your front desk focused on what matters most.
If legal agreements must be signed by visitors to enter a facility, you may include them in the check-in process. NDAs, Safety Waivers and other important agreements can be easily integrated into Visitor Manager. Documents are signed electronically and stored securely. Visitors can also receive an electronic copy of their signed documents.
Optionally have visitors capture a photo of themselves to help identify them during their visit. The visitor’s photo is also included in notifications to staff so that they can identify a visitor that they had not previously met.
During the check-in process, visitors can select the staff member they are planning to visit. To find a staff member, start typing the first or last name of the staff member and a filtered list of staff members will be displayed. You may limit the staff members that are visible at each check-in station.
During the check-in process, the visitor can select the staff member they are there to visit. Upon check-in completion, the staff member will be automatically notified using channels that you select including email, text, Desktop Alerts, MS Teams or Slack.
It is critical to communicate with visitors during an emergency. It is also important to be able to send communications for any other reason, such as forgetting a backpack at the front desk. The ability to communicate is not just a one-way message to the visitor. Castatus Visitor Manager helps you establish two-way communication with visitors to ensure efficient communication.
With Castatus Visitor Manager, you are able to provide a convenient and efficient process for both visitors and staff. You may create an invite, sending an email to both the visitor and the host. The invite email not only helps visitors feel welcome, it also helps speed up the check-in process as there is an option to pre-register for the upcoming visit. Save time and reduce missed meetings by sending a calendar invite to both guest and host.
